Contact Us
Contact MeowMat
Thank you for visiting MeowMat. Our customer support team is here to assist you with questions about products, orders, shipping, returns, refunds, and general store information.
Before contacting us about an existing order, please include your full name, order number, and the email address used at checkout. Providing these details will help us review your request more efficiently.
Customer Support
Email: support@meowmat.shop
Phone: (800) 777-1888
Website: MeowMat.shop
Mailing Address
MeowMat
11666 Rue Maude-Abbott
Montréal, QC H1E 0V2
Canada
This address may be used for business correspondence. Products should not be returned without first contacting customer support and receiving return authorization and instructions.
How We Can Help
Please contact us regarding:
- Product information and measurements
- Order confirmation questions
- Shipping and tracking updates
- Address correction requests
- Damaged or incorrect products
- Return and refund requests
- Website or checkout issues
- General customer service concerns
Our team reviews customer messages during regular business days and will respond as soon as reasonably possible. Sending multiple messages about the same request may delay the review process.
For returns, please contact us before sending the product. Unauthorized returns may be delayed, refused, or sent to an incorrect processing location.
We appreciate your interest in MeowMat and look forward to assisting you.